IT - Computer Support Specialist
60 Credit Associate DegreeProgram Description
The IT - Computer Support Specialist (IT-CSS) Associate Degree program prepares learners in three areas of support: software, hardware and help desk. The IT-CSS graduate will be proficient with Microsoft Office, Windows operating systems, computer hardware, design and development of databases, basic computer network technologies, formal help desk environments and mobile computing devices. The IT-CSS program prepares learners to test for the Microsoft Office Specialist (MOS) Certification, A+ Certification, HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) Certifications. Potential occupations include: Computer Support Specialist, Computer Applications Specialist, PC Technician, Help Desk Specialist, Help Desk Coordinator and Software Trainer.
Approximate Cost
Starting Salary
Financial Aid
Available
Availability
Courses for this program may be available at a variety of campus locations through multiple modes of delivery if you meet the admission requirements and prerequisites.
* Campus and online availability of courses and programs may be subject to change.
Outcomes
Graduates will be able to…
- Demonstrate customer service skills as an IT professional
- Solve information technology problems
- Provide end user support
- Support computer networks
- Manage software
- Manage information technology hardware
Careers
Some of the potential careers graduates can pursue are:
- Software Trainer
- Help Desk Coordinator
- Help Desk Specialist
- PC Technician
- Computer Applications Specialist
- Computer Support Specialist
Courses
The IT - Computer Support Specialist Associate Degree is a 60 Credit program. The following is a typical semester breakdown of the courses within the program.
Credit for Prior Learning Available
View All Detailed Course InformationTransfer Information
The following transfer guides executed in partnership with post-secondary institutions are based on articulation agreements and are a guide to provide an easy way to understand how credits transfer.
Admissions Process
Our application process takes just a few minutes to complete, but we want to make sure you have the things you’ll need on hand to complete the application. We’re here to help if you have any questions while submitting your application.
Fill out our application
The application can be submitted online and takes just a few minutes to complete. A $30.00 non-refundable application fee is required. Pay at the time you apply or bypass to pay in person within a week of applying.
Apply NowThen, submit one of the following
Documentation can be sent via email to admissions@ntc.edu, via mail, addressed to: Northcentral Technical College, ATTN: Admissions, 1000 W. Campus Drive, Wausau, WI 54401, or delivered in person to any NTC campus.
- High school transcript indicating a cumulative GPA of 2.5 or above. Contact the high school you attended if you do not have a copy of your transcript.
- ACT composite score of 18 or above. Request an ACT College Report from ACT or contact the high school you graduated from if you do not have a copy on hand.
- Accuplacer scores of 47 or above in math, 74 or above in reading, and 79 or above in sentence skills. If you did not take the Accuplacer at NTC, contact the college at which you took it to obtain a copy of your scores.
- College transcript indicating a cumulative GPA of 2.5 over a minimum of 12 credits, earned at a single college.
If you do not meet any one of the above criteria, don’t worry, complete the application anyway and we will contact you to discuss your options.
What’s Next?
We’ll review your application and let you know if we need anything else. If you’re all set, your acceptance letter will be mailed to you.