IT - Computer Support Specialist
61 Credit Associate DegreeProgram Description
The IT - Computer Support Specialist (IT-CSS) Associate Degree program prepares learners in three areas of support: software, hardware and help desk. The IT-CSS graduate will be proficient with Microsoft Office, Windows operating systems, computer hardware, design and development of databases, basic computer network technologies, formal help desk environments and mobile computing devices. The IT-CSS program prepares learners to test for the Microsoft Office Specialist (MOS) Certification, A+ Certification, HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) Certifications. Potential occupations include: Computer Support Specialist, Computer Applications Specialist, PC Technician, Help Desk Specialist, Help Desk Coordinator and Software Trainer.
Approximate Cost
Starting Salary
Financial Aid
Available
Availability
Courses for this program may be available at a variety of campus locations through multiple modes of delivery if you meet the admission requirements and prerequisites.
* Campus and online availability of courses and programs may be subject to change.
Outcomes
Graduates will be able to…
- Demonstrate customer service skills as an IT professional
- Solve information technology problems
- Provide end user support
- Support computer networks
- Manage software
- Manage information technology hardware
Careers
Some of the potential careers graduates can pursue are:
- Software Trainer
- Help Desk Coordinator
- Help Desk Specialist
- PC Technician
- Computer Applications Specialist
- Computer Support Specialist
Courses
The IT - Computer Support Specialist Associate Degree is a 61 Credit program. The following is a typical semester breakdown of the courses within the program.
* The credit for College 101 (10-890-165) is a College Requirement for graduation. Consequently, it is not part of the program requirements, but must be passed with a “C” or better. This requirement is effective for students beginning the program in Spring 2021 and beyond.
Credit for Prior Learning Available
View All Detailed Course InformationPathways
Pathways are a series of connected programs that enable you to advance over time to better jobs and higher levels of education and training. By earning one degree, you could also be completing several courses of a related program in a pathway, bringing you one step closer to an advanced degree.
If you begin with one of the following programs, you will earn significant credit towards this IT - Computer Support Specialist Associate Degree:
- The IT - Help Desk Technical Diploma will provide you with 43% (26 of 61 credits) of the total credits in this IT - Computer Support Specialist Associate Degree
- The IT - Computer Support Technician Technical Diploma will provide you with 75% (46 of 61 credits) of the total credits in this IT - Computer Support Specialist Associate Degree
- The Microsoft Office Certificate will provide you with 15% (9 of 61 credits) of the total credits in this IT - Computer Support Specialist Associate Degree
- The IT - A+ Exam Preparation Certificate will provide you with 20% (12 of 61 credits) of the total credits in this IT - Computer Support Specialist Associate Degree
Accreditation
This program is accredited by the Accreditation Council for Business Schools and Programs (ACBSP), 11520 West 119th Street, Overland Park, KS 66213.
For additional information, please visit our Accreditation page.
Transfer Information
The following transfer guides executed in partnership with post-secondary institutions are based on articulation agreements and are a guide to provide an easy way to understand how credits transfer.
Admissions Process
Our application process takes just a few minutes to complete, but we want to make sure you have the things you’ll need on hand to complete the application. We’re here to help if you have any questions while submitting your application.
Fill out our application
The application can be submitted online and takes just a few minutes to complete. The $30.00 application fee is being waived at this time.
Apply NowWhat’s Next?
We’ll review your application and let you know if we need anything else. If you’re all set, your acceptance letter will be mailed to you.