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IT - Computer Support Specialist 60 Credit* Associate Degree

The IT - Computer Support Specialist Associate Degree program prepares learners in three areas of support: software, hardware and help desk. Graduates will be proficient with Microsoft Office, Windows operating systems, computer hardware, design and development of databases, basic computer network technologies, formal help desk environments and mobile computing devices.

This program prepares learners to test for the Microsoft Office Specialist (MOS) Certification, A+ Certification, HDI Customer Support Representative (HDI-CSR) and HDI-Desktop Support Technician (HDI-DST) Certifications.

Approximate Cost

$10,204
Tuition: $9617 , Books: $587

Starting Salary

$31,000–$108,329
Average, based on the NTC Graduate Outcomes Report

Financial Aid

Available

Available

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Get Started

The application takes just a few minutes to complete.

Availability

Courses for this program may be available at a variety of campus locations through multiple modes of delivery if you meet the admission requirements and prerequisites.

100%
Wausau
100%
Antigo
100%
Medford
100%
Phillips
100%
Spencer
100%
Wittenberg
100%
Online

* Campus and online availability of courses and programs may be subject to change.

Outcomes

Graduates will be able to…

  • Demonstrate customer service skills as an IT professional
  • Solve information technology problems
  • Provide end user support
  • Support computer networks
  • Manage software
  • Manage information technology hardware

Careers

Some of the potential careers graduates can pursue are:

  • Software Trainer
  • Help Desk Coordinator
  • Help Desk Specialist
  • PC Technician
  • Computer Applications Specialist
  • Computer Support Specialist

Courses

The IT - Computer Support Specialist Associate Degree is a 60 Credit* program. The following is a typical semester breakdown of the courses within the program.

First Term

POWERPOINT LEVEL 1 1.00
EXCEL LEVEL 1 1.00
WORD LEVEL 1 1.00
COMPUTER FUNDAMENTALS 1 3.00
COMPUTER FUNDAMENTALS 2 3.00
FOUNDATIONS OF TECHNICAL SUPPORT 3.00
INTRODUCTION TO IT TECHNICAL SUPPORT 1.00
MATH & LOGIC 3.00
COLLEGE 101 1.00

Second Term

WORD LEVEL 2 1.00
EXCEL LEVEL 2 1.00
POWERPOINT LEVEL 2 1.00
PRINCIPLES OF INFORMATION SECURITY 2.00
TROUBLESHOOTING 3.00
WRITTEN COMMUNICATION 3.00
ENGLISH COMPOSITION 1 3.00
ORAL/INTERPERSONAL COMMUNICATION 3.00
SPEECH 3.00

Third Term

OFFICE LEVEL 3 3.00
WINDOWS SERVER 1 3.00
COLLABORATIVE COMPUTING 3.00
SERVICE SKILLS 3.00
THINK CRITICALLY & CREATIVELY 3.00

Fourth Term

CISCO 1 - NETWORK COMMUNICATIONS 1 3.00
DATA CONCEPTS A 1.00
DATA CONCEPTS B 1.00
SUPPORTING EMERGING TECHNOLOGIES 3.00
TECHNICAL REPORTING 3.00
IT CAREER SKILLS 1.00
IT INTERNSHIP 1.00
PSYCHOLOGY OF HUMAN RELATIONS 3.00
INTRO TO PSYCHOLOGY 3.00

Credit for Prior Learning Available

View All Detailed Course Information

Pathways

Pathways are a series of connected programs that enable you to advance over time to better jobs and higher levels of education and training. By earning one degree, you could also be completing several courses of a related program in a pathway, bringing you one step closer to an advanced degree.

If you begin with one of the following programs, you will earn significant credit towards this IT - Computer Support Specialist Associate Degree:

Accreditation

This program is accredited by the Accreditation Council for Business Schools and Programs (ACBSP), 11520 West 119th Street, Overland Park, KS 66213.
 
For additional information, please visit our Accreditation page.

Transfer Information

You can continue your education to earn a four-year degree in a variety of ways.

Program Transfer

The following transfer guides, executed in partnership with post-secondary institutions, are based on agreements that allow you to continue your program at another college.

School Name Degree Name
Bellevue University Online Information and Media Technology
Lakeland University Computer Science
Lakeland University Computer Science
Minnesota State University - Moorhead B.S. in Operations Management
Rasmussen College Accelerated Information Technology Management
Siena Heights University Bachelor of Applied Science
UW Milwaukee B.S. in Information Science and Technology (BSIST)
UW River Falls CSIS (Computer Science)
UW River Falls CSIS (Information Systems)
UW Stout Information and Communication Technologies
Western Governors University B.S. in Computer Science
Western Governors University B.S. in Data Management/Data Analytics
Western Governors University B.S. in Information Technology
Western Governors University B.S. in Network Operations and Security
Western Governors University B.S. in Software Development

General Transfer

All associate degrees transfer to a variety of programs at other partner colleges to give you the opportunity to continue your education in other areas of study.

View all transfer guides

Admissions Process

Our application process takes just a few minutes to complete, but we want to make sure you have the things you’ll need on hand to complete the application. We’re here to help if you have any questions while submitting your application.

Fill out our application

The application can be submitted online and takes just a few minutes to complete. The $30.00 application fee is being waived at this time.

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What’s Next?

We’ll review your application and let you know if we need anything else. If you’re all set, your acceptance letter will be mailed to you.