Examines proven strategies designed to help learners achieve greater personal, academic, and professional success. Learners will apply personal responsibility thinking and behaviors; self- management, awareness, and motivation strategies; as well as interdependence skills to develop a proactive life plan.

Introduces learners to the field of IT technical support. Learners will further explore degree and career paths and assess their preparedness for success in the highly technical field of IT Technical Support.

Introduces learners to the basic concepts of using Microsoft PowerPoint with hands-on, project based activities. Learners will develop foundational skills by applying concepts explored to create new presentations, adding and formatting slides, navigating a slide show, inserting images/backgrounds, adding transitions, adding animations and working with charts, WordArt and tables.

Introduces learners to the basic concepts of using Microsoft Excel with hands-on, project based activities. Learners will develop foundational skills by applying concepts explored to effectively utilize the functions and features of Microsoft Excel including creating worksheets, entering/editing data, selecting cells/ranges, creating basic charts, formatting entries and creating/modifying basic formulas.

Introduces learners to the basic concepts of using Microsoft Word with hands-on, project based activities. Learners will develop foundational skills by applying concepts explored to start Word, create a new document, create business letters, flyers, brochures, research papers, resumes, work with SmartArt, apply basic formatting and more.

Introduces learner to terms, concepts and functions of personal computers. Demonstrate knowledge of proper function and use of computer internal and external components, system configuration, data backup and peripherals. Helps learner prepare for CompTIA's A+ Certification exams.

Learn advanced PC operating system structure, features and use. Explore in depth hard drive management, file sharing and command line. Helps learner prepare for CompTIA's A+ Certification exams.

Introduces learners to the field of user support professionals. Learning will focus on providing quality customer support, problem solving while exploring software quality assurance, information technology project development methodologies and strategies for keeping current in an ever changing field

Students will apply mathematical problem solving techniques. Topics will include symbolic logic, sets, algebra, Boolean algebra and number bases. Keywords: Math, Logic, Math and Logic

Examines the intermediate level Microsoft Word skills which build upon the basic Microsoft Word concepts. Learners will demonstrate their ability to perform a number of hands-on, project based Word intermediate level activities including but not limited to creating and managing multipage documents, formatting text, paragraphs and sections, creating tables and lists, mail merge, creating a newsletter, sharing documents, and inserting/formatting objects.

Examines the intermediate level Microsoft Excel skills which build upon the basic Microsoft Excel concepts. Learners will demonstrate their ability to perform a number of hands-on, project based Excel intermediate level activities including but not limited to working with multiple worksheets and workbooks, creating, sorting and querying a table, importing data, working with SmartArt, images and screenshots, and financial functions.

Examines the intermediate level Microsoft PowerPoint skills which build upon the basic Microsoft PowerPoint concepts. Learners will demonstrate their ability to perform a number of hands-on, project based PowerPoint intermediate level activities including but not limited to customizing slide masters/presentations, project collaboration, adding animation, formatting tables/charts, adding media and enhancing SmartArt.

Discover the various technical and administrative aspects of information security and assurance. This course provides the foundation for understanding the key issues associated with protecting information assets, determining the levels of protection and response to security incidents and designing a consistent, reasonable information security system, with appropriate intrusion detection and reporting features.

Develop hardware and software troubleshooting skills by solving computer-related problems. Learner will use textual and online resources, document successful solutions and add them to a personal knowledge base.

Focuses upon developing speaking, verbal and nonverbal communication and listening skills through individual presentations, group activities and other projects. Keywords: Oral, Oral Comm, Comm, Speech

Explores the fundamentals of effective oral presentation to small and large groups. Topic selection, audience analysis, methods of organization, research, supporting evidence, delivery techniques, active listening, and other essential elements of speaking successfully, form the basis of the course. Includes informative, persuasive, and occasion speech presentations. Audience requirements to be determined by individual colleges.

Develops writing skills which include prewriting, drafting, revising and editing. A variety of writing assignments are designed to help the learner analyze audience and purpose, research and organize ideas and format and design documents based on subject matter and content. Also develops critical reading and thinking skills through the analysis of a variety of written documents. Keywords: Written Comm, Comm, Writing

Learners develop and apply skills in all aspects of the writing process. Through a variety of learning activities and written documents, learners employ rhetorical strategies, plan, organize and revise content, apply critical reading strategies, locate and evaluate information, integrate and document sources, and apply standardized English language conventions.Keywords:English Comp, Comp 1, E Com, English 1, English

Expands learner’s proficiency using advanced functions and features of Microsoft Word, Microsoft Excel and Microsoft PowerPoint. Basic Microsoft Outlook functions and features will also be introduced. Learners will further develop advanced skills with hands-on, project-based activities leading up to the Microsoft Office Specialist (MOS) Associate Certification exams as capstones in the course. This will provide learners not only with college course credit but also globally industry recognized credentials and digital badging for the Microsoft Office Specialist Associate Level Certifications.

Provides the student with a thorough grounding in Windows® Server®. Once the student completes the competencies for this class, they will be able to install, configure and administer a Microsoft® Windows® Server operating system. This course will place the student on the correct track in becoming a Microsoft Certified Solutions Associate (MCSA).

Introduces collaborative computing solutions from the user, developer and administrator perspectives. Learners will create a needs assessment, develop a project plan and implement a collaboration solution. Additional topics include workflows, the telecommuting workplace, remote work environments and real-time accessibility.

Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.

Provides instruction about critical and creative thinking that is in high demand in all occupations. Models, theories, and processes provide the foundation for learning logical thinking strategies. Students will apply a systematic approach to problem solving by analyzing the problem, assessing possible solutions, and making effective decisions. In addition, students will generate ideas and analyze complex issues. This course assists students with developing a critical thinking mindset which is essential at every level of personal and professional life.Keywords:TCC, Think critically, Logic, Thinking creatively and critically

Examines both the practical and conceptual skills that build the foundation for understanding basic networking, including: introduction to the OSI and TCP/IP models; gain familiarity with the various network devices and network addressing schemes; and discover the types of media used to carry data across the network. By the end of this course, the learner will be able to build simple LANs, perform basic configurations for routers and switches and implement IP addressing schemes.

Introduces students to foundational concepts of data, information, and data management. Learners identify and use different types of data models. Learners use Microsoft Visio to create diagrams that illustrate how entities are related. Additional topics include eliminating data redundancy, explaining structures of relational tables, and compiling a data dictionary.

Learners describe primary keys and how to select them. Learners explain normalization and its role in the database design process. Learners apply normalization rules to evaluate and correct table structures. Learners use SQL Server and retrieve information from data tables. Learners use to SQL queries to join tables, aggregate data, and restrict data retrieval.

Investigates new and future hardware and software advancements and trends. Learners research, explore and evaluate new and emerging technologies for implementation and support. Topics may include new releases of operating systems, updated and new computer hardware and technology devices

Prepare and present written, oral and visual communication products, including instructions, proposals, informal and formal reports. Produce clear, usable communication by incorporating information design principles, arranging content to satisfy diverse audience needs and presenting visuals for various contexts. Designed as an advanced course to develop collaborative communication practices, information literacy skills and ethically responsible professional communication strategies. Keywords: Tech Reporting, Tech

Surveys the skills required to succeed in the IT job market. Learners will write IT-targeted resumes/cover letters, complete IT job applications, perform IT job searches, participate in IT mock interviews, self-market using social media, create a portfolio and network with IT professionals. Additional topics include creating a targeted cover letter/resume and IT interview preparation.

Provides exposure to working in the information technology field. Learners will apply/interview for, obtain and complete a minimum of a 108-hour internship in their specialization of IT. Additional topics include writing IT-targeted resumes/cover letters, performing job searches, self-marketing using social media and creating a portfolio.

Explores the relationship between the general principles of psychology and our everyday lives. Students are given the opportunity to achieve a deepened sense of awareness of themselves and others. This understanding enables students to improve their relationships with others at work, in the family and in society. Keywords: Psych, Relationships, Human Relations, Hr psych

This introductory course in psychology is a survey of the multiple aspects of human behavior. It involves a survey of the theoretical foundations of human functioning in such areas as learning, motivation, emotions, personality, deviance and pathology, physiological factors and social influences. It directs the student to an insightful understanding of the complexities of human relationships in personal, social and vocational settings. Keywords: Psych, Intro to Psych