Type
Post Secondary
Credits
3.00

Introduces learners to the field of user support professionals. Learning will focus on providing quality customer support, problem solving while exploring software quality assurance, information technology project development methodologies and strategies for keeping current in an ever changing field

Conditions
Pre/Corequisite: 10-154-207 INTRODUCTION TO IT TECHNICAL SUPPORT.

Availability & Registration

We offer the following class sections for this course (10-154-104). View more class specific details and registration information by selecting a class number.