FOUNDATIONS OF TECHNICAL SUPPORT
Introduces learners to the field of user support professionals. Learning will focus on providing quality customer support, problem solving while exploring software quality assurance, information technology project development methodologies and strategies for keeping current in an ever changing field
Pre/Corequisite: 10-154-207 INTRODUCTION TO IT TECHNICAL SUPPORT.
Availability & Registration
We offer the following class sections for this course (10-154-104). View more class specific details and registration information by selecting a class number.