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Drupal\Core\Render\RenderCache->set() (Line: 127)
Drupal\Core\Render\PlaceholderingRenderCache->set() (Line: 584)
Drupal\Core\Render\Renderer->doRender() (Line: 248)
Drupal\Core\Render\Renderer->render() (Line: 484)
Drupal\Core\Template\TwigExtension->escapeFilter() (Line: 547)
__TwigTemplate_8c5871cf696ce414fa4178429accef6d___1279558838->block_breadcrumb() (Line: 432)
Twig\Template->yieldBlock() (Line: 111)
__TwigTemplate_04e6306beee5ae4819d45c9bfb5407a1->doDisplay() (Line: 388)
Twig\Template->yield() (Line: 535)
__TwigTemplate_8c5871cf696ce414fa4178429accef6d___1279558838->doDisplay() (Line: 388)
Twig\Template->yield() (Line: 260)
__TwigTemplate_8c5871cf696ce414fa4178429accef6d___1015272483->block_hero() (Line: 432)
Twig\Template->yieldBlock() (Line: 49)
__TwigTemplate_914e81f5e77cee2df67fada64651949c->doDisplay() (Line: 388)
Twig\Template->yield() (Line: 245)
__TwigTemplate_8c5871cf696ce414fa4178429accef6d___1015272483->doDisplay() (Line: 388)
Twig\Template->yield() (Line: 141)
__TwigTemplate_8c5871cf696ce414fa4178429accef6d->doDisplay() (Line: 388)
Twig\Template->yield() (Line: 344)
Twig\Template->display() (Line: 359)
Twig\Template->render() (Line: 51)
Twig\TemplateWrapper->render() (Line: 33)
twig_render_template() (Line: 348)
Drupal\Core\Theme\ThemeManager->render() (Line: 491)
Drupal\Core\Render\Renderer->doRender() (Line: 248)
Drupal\Core\Render\Renderer->render() (Line: 238)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 638)
Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 239)
Drupal\Core\Render\MainContent\HtmlRenderer->prepare() (Line: 128)
Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse() (Line: 90)
Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray()
call_user_func() (Line: 111)
Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch() (Line: 186)
Symfony\Component\HttpKernel\HttpKernel->handleRaw() (Line: 76)
Symfony\Component\HttpKernel\HttpKernel->handle() (Line: 53)
Drupal\Core\StackMiddleware\Session->handle() (Line: 48)
Drupal\Core\StackMiddleware\KernelPreHandle->handle() (Line: 28)
Drupal\Core\StackMiddleware\ContentLength->handle() (Line: 201)
Drupal\page_cache\StackMiddleware\PageCache->fetch() (Line: 138)
Drupal\page_cache\StackMiddleware\PageCache->lookup() (Line: 87)
Drupal\page_cache\StackMiddleware\PageCache->handle() (Line: 57)
Drupal\advban\AdvbanMiddleware->handle() (Line: 50)
Drupal\ban\BanMiddleware->handle() (Line: 48)
Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle() (Line: 51)
Drupal\Core\StackMiddleware\NegotiationMiddleware->handle() (Line: 36)
Drupal\Core\StackMiddleware\AjaxPageState->handle() (Line: 51)
Drupal\Core\StackMiddleware\StackedHttpKernel->handle() (Line: 741)
Drupal\Core\DrupalKernel->handle() (Line: 19)

Marketing Services And Customer Experience

Course #10104129
Type
Post Secondary
Credits
2.00
Subject
Marketing Business-to-business

Explores best practices to strengthen relationships with customers, understand the importance of managing customer expectations, the financial impact of customer service on corporate performance, and how to satisfy the customer's needs and wants through interaction with the customer. The learner maps the customer journey and builds a customer service strategic plan for a business.

Availability & Registration

We offer the following class sections for this course (10-104-129). View more class specific details and registration information by selecting a class number.

Section Status Start/End Date Register By Instruction Mode Campus Meeting Information Cost
#01VC Fall
Open
Aug 25 –
Dec 15
 Aug 30 Online Flexible Due Dates Online
Aug 25 – Dec 15
-
Online
Amy Gajewski
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