Marketing Services And Customer Experience
Course #10104129- Type
- Post Secondary
- Credits
- 2.00
- Subject
- Marketing Business-to-business
Explores best practices to strengthen relationships with customers, understand the importance of managing customer expectations, the financial impact of customer service on corporate performance, and how to satisfy the customer's needs and wants through interaction with the customer. The learner maps the customer journey and builds a customer service strategic plan for a business.
Availability & Registration
We offer the following class sections for this course (10-104-129). View more class specific details and registration information by selecting a class number.
| Section | Status | Start/End Date | Register By | Instruction Mode | Campus | Meeting Information | Cost |
|---|---|---|---|---|---|---|---|
| #02VC Fall | 
Open |
Aug 26 –
Dec 11
|
Aug 31 | Online Flexible Due Dates | Online |
Aug 26 – Dec 11
-
Online
Amy Gajewski
|
View Rates |
| #01AYW Fall |
Open |
Aug 27 –
Oct 15
|
Aug 28 | Attend Your Way Online Available | Wausau Main Campus |
Aug 27 – Oct 15
Tuesday
01:00 PM - 02:50 PM
A224 - NTCCONNECT Classroom - A Building
Amy Gajewski
|
View Rates |