Computer Keyboarding 10106178

Introduces keyboarding techniques (proper finger usage and body position) through hands-on touch typing. Learners are introduced to the QWERTY keyboard (alphabet, number and symbol keys).

Principles Of Information Security 10150114

Discover the various technical and administrative aspects of information security and assurance. This course provides the foundation for understanding the key issues associated with protecting information assets, determining the levels of protection and response to security incidents and designing a consistent, reasonable information security system, with appropriate intrusion detection and reporting features.

Cloud Networking and Security Essentials 10150507

Gain a comprehensive understanding of cloud computing concepts while focusing on the networking and security essentials crucial for success in the field. Learners will explore various cloud deployment and service models, delve into virtualization technologies, and develop skills in cloud migration and connectivity troubleshooting across diverse cloud environments. Emphasizing hands-on projects and real-world scenarios, this course prepares learners for industry-recognized certification while equipping them with the foundational knowledge needed to excel in cloud networking roles.

Command-Line Scripting 10150503

Prepares learners to be thorough, consistent, and efficient in their work as a Windows System Administrator by providing them with the foundational elements of Windows PowerShell and PowerShell scripting. Learners explore the use of the essential PowerShell commands and techniques needed to be productive within Windows PowerShell.

Enterprise Virtual Servers 10150181

Examines the process and procedures for in a virtual environment, including installation, deployment, and managing virtual environments, vm components and vm resources.

Cisco 1 - Network Communications 1 10150185

Examines both the practical and conceptual skills that build the foundation for understanding basic networking, including: introduction to the OSI and TCP/IP models; gain familiarity with the various network devices and network addressing schemes; and discover the types of media used to carry data across the network. By the end of this course, the learner will be able to build simple LANs, perform basic configurations for routers and switches and implement IP addressing schemes.

Desktop Publishing 10106188

Explore foundational concepts of desktop publishing, analyze components of planning a document, apply design techniques, and explore safety, ethical and legal concepts of desktop publishing. Design and create professional-quality documents for personal and business use including flyers, newsletters, brochures, logos, calendars and other media.

Document Management 10106157

Improve proper use of punctuation, number usage, capitalization, grammar, word choice and spelling to communicate effective writing and proofreading in a business environment. Refine proofreading, business writing and formatting skills (both print and electronic mediums) in industry-specific business documents.

Keyboarding 2 10106129

Applies keyboarding techniques (proper finger usage and body position) through hands-on touch typing on a QWERTY keyboard (alphabet, number and symbol keys). Learners are expected to enter this course with a minimum of 27 wpm. Learners will develop an increased rate of touch-typing at a minimum of 40 words per minute (wpm) and 26 npm (numbers) by the end of the course.

Principles of Customer Service 10106171

10-key By Touch 10106144

Introduces proper techniques (proper finger usage and body position) and touch method using a numeric keypad. Learners will develop speed and accuracy to meet industry standards for data entry of 8,000+ ksph. Challenge test available.

Office Internship 10106202

Applies skills developed through business technology program courses and updates career documentation and completes a 45-hour supervised work experience in an office setting applying previously learned skills (business writing; customer service; office software; problem-solving; work organization; team work, and soft skills) related to an office environment.

Integrated Microsoft Applications 10106186

Prepare documents, worksheets, presentations, databases and publications that incorporate a variety of software applications encouraging creative, problem solving, composition and critical thinking.

Microsoft Word Applications 10106142

Develop intermediate and advanced Microsoft Word features with an emphasis in business writing and formatting techniques based on a business standard style guide. Design, create and modify a variety of business documents.

Integrated Medical Office 10106112

Provides experience working with integrated medical office software that covers practice management and Electronic Health Records (EHR). Learners will utilize a web-based system to practice common daily medical office tasks such as scheduling, insurance billing and setting up patient records.

Modern Office Technologies 10106100

Introduces the learner to modern office technology with hands-on experience using a variety of existing and emerging technologies. Learners troubleshoot minor problems and conduct preventive maintenance common to office equipment and research new office technology. Prerequisites include a working knowledge of computers and the current Windows operating system.

Office Portfolio 10106201

Evaluate career opportunities and compare to relative skills to prepare appropriate career documentation and a mock interview. Develop a career portfolio and recognize the process of the job search as well as accepting and leaving a position.

Records Management 1 10106200

Explores the comprehensive field of records and information management (RIM). Learners develop ARMA principles and practices incorporating the knowledge by applying these skills to a simulated record systems environment.

Meeting, Travel & Event Planning 10106107

Introduces skills to effectively plan and manage meetings, event pre-planning activities, facilitate meetings and events, produce minutes of meetings, coordinate equipment and facility setup, complete travel arrangements and conduct follow-up activities.

Introduction To Business Technology Programs 10106189

Introduces the learner to techniques for success in the Business Technology Programs. Learners will examine proper communication etiquette, set and achieve SMART goals, learn engagement opportunities, and establish a program schedule. The course will also address program outcomes, professional development opportunities, and the creation of a portfolio to be developed throughout their program. Through focused activities and assessments, students will be equipped for both academic and career success.

Linux Server 1 10150122

Examines important concepts of network and systems administration using the Linux operating system. Coverage will include the use of command-line and graphical interfaces, user administration, file systems, file sharing, printing, security, web services and networking.

Windows Server 1 10150121

Provides the student with a thorough grounding in Windows® Server®. Once the student completes the competencies for this class, they will be able to install, configure and administer a Microsoft® Windows® Server operating system. This course will place the student on the correct track in becoming a Microsoft Certified Solutions Associate (MCSA).

Microsoft Outlook 10106118

Introduces the learner to managing and creating professional business email communication, contacts/groups, appointments, and meeting scheduling within Microsoft Outlook. Learners will further examine and manage the Microsoft Outlook environment for productivity.

Cisco 2 - Network Communications 2 10150186

Examines switching, routing, and wireless essentials including the architecture, components, and operations of routers and switches in small networks. Learners analyze wireless local area networks (WLAN) and security concepts. Learners apply configuration and troubleshooting techniques on routers and switches for advanced functionality using security best practices. Learners resolve common issues with protocols in both IPv4 and IPv6 networks.

Network Operations Management 10150502

Manage a computing environment using well known enterprise level system management tools that provide a comprehensive solution for client and server management. In this class you will configure software deployment, Operating System deployment, patch management, Identity and Security management, and inventory management of the infrastructure.

Network Security 10150124

Develops the skills necessary to design and support a security system for an Intranet/Internet installation. Learners will secure network devices, integrate firewall technologies, implement intrusion prevention and secure network connections through virtual private networks.

Records Management 2 10106203

Explore records management with further examination into records and information management applying ARMA rules to numeric, subject, and geographic filing methods manually and digitally.

Cisco 3 - Network Communications 3 10150187

Examines the architecture, components, operations, and security for large, complex networks, including wide area network (WAN) technologies. Learners will configure, troubleshoot, and secure enterprise network devices and understand how application programming interfaces (API) and configuration management tools enable network automation. Learners will configure and troubleshoot OSPFv2, ACLs, NAT, and QoS on IPv4 and IPv6 networks.

Network Capstone 10150506

Utilizes multiple operating systems, multiple hardware platforms and a variety of network devices and tools to build a functional network infrastructure. Learners will perform enterprise level network monitoring and will resolve common network problems using troubleshooting methodologies. Learners utilize the skills and knowledge they have gained throughout the IT Network Specialist program.