The Office Assistant Technical Diploma is a 31 Credit program. The following is a typical semester breakdown of the courses within the program.
* College 101 (10-890-165) is not part of the program credit requirements but is a College Requirement for graduation that must be passed with a “C” or better.
Credit for Prior Learning Available
Develop proper use of punctuation, number usage, capitalization, grammar, word choice and spelling to communicate effective writing and proofreading in a business environment. General Windows and MS Word experience strongly suggested.
Explores goal setting, business and social etiquette, business grooming and wardrobe, professional ethics, attitudes and standards. Learners will also explore job search strategies, professional growth, successful personal/interpersonal work-related behavior and soft skills.
Identifies the importance of telephone etiquette, knowledge of communication equipment, use of electronic mail and calendaring in the workplace. Learners will apply these techniques with hands-on activities.
Introduces keyboarding techniques (proper finger usage and body position) through hands-on touch typing. Learners are introduced to the QWERTY keyboard (alphabet, number and symbol keys). Learners will be expected to touch-type at a minimum of 27 wpm by the end of the course. Challenge test available.
Introduces skills to effectively plan and manage meetings, event pre-planning activities, facilitate meetings and events, produce minutes of meetings, coordinate equipment and facility setup, complete travel arrangements and conduct follow-up activities.
Introduces the learner to techniques for success in the Business Technology Programs. Examines various learning modes, use of the course LMS, NTC email, Business Technology Student Engagement form, tips to improve study habits, and explores the many services and opportunities available to learners at NTC. Examines the requirements for the Business Technology Program Portfolio. This portfolio will be a combination of artifacts from each of the program core classes.
Students who specified one or more of these Programs of Study or Program Foci: Administrative Professional, Medical Office Specialist, Office Assistant
Introduces the learner to managing and creating professional business email communication, contacts/groups, appointments, and meeting scheduling within Microsoft Outlook. Learners will further examine and manage the Microsoft Outlook environment for productivity.
Introduces learners to the basic concepts of using Microsoft PowerPoint with hands-on, project based activities. Learners will develop foundational skills by applying concepts explored to create new presentations, adding and formatting slides, navigating a slide show, inserting images/backgrounds, adding transitions, adding animations and working with charts, WordArt and tables.
Introduces learners to the basic concepts of using Microsoft Excel with hands-on, project based activities. Learners will develop foundational skills by applying concepts explored to effectively utilize the functions and features of Microsoft Excel including creating worksheets, entering/editing data, selecting cells/ranges, creating basic charts, formatting entries and creating/modifying basic formulas.
Introduces learners to the basic concepts of using Microsoft Word with hands-on, project based activities. Learners will develop foundational skills by applying concepts explored to start Word, create a new document, create business letters, flyers, brochures, research papers, resumes, work with SmartArt, apply basic formatting and more.
Examines proven strategies designed to help learners achieve greater personal, academic, and professional success. Learners will apply personal responsibility thinking and behaviors; self- management, awareness, and motivation strategies; as well as interdependence skills to develop a proactive life plan.
Applies keyboarding techniques (proper finger usage and body position) through hands-on touch typing on a QWERTY keyboard (alphabet, number and symbol keys). Learners are expected to enter this course with a minimum of 27 wpm. Learners will develop an increased rate of touch-typing at a minimum of 40 words per minute (wpm) and 26 npm (numbers) by the end of the course.
Student has completed all of the following course(s): BUSTECH 10106178 - Computer Keyboarding
Introduces proper techniques (proper finger usage and body position) and touch method using a numeric keypad. Learners will develop speed and accuracy to meet industry standards for data entry of 8,000+ ksph. Challenge test available.
Introduces the learner to modern office technology with hands-on experience using a variety of existing and emerging technologies. Learners troubleshoot minor problems and conduct preventive maintenance common to office equipment and research new office technology. Prerequisites include a working knowledge of computers and the current Windows operating system.
Student has completed all of the following course(s): MICROCOM 10103243 - Word Level 1
Explores the comprehensive field of records and information management (RIM). Learners develop ARMA principles and practices incorporating the knowledge by applying these skills to a simulated record systems environment.
Student has completed all of the following course(s): MICROCOM 10103243 - Word Level 1
Develop intermediate and advanced Microsoft Word features with an emphasis in business writing and formatting techniques based on a business standard style guide. Design, create and modify a variety of business documents.
Student has completed all of the following course(s): MICROCOM 10103243 - Word Level 1
Evaluate career opportunities and compare to relative skills to prepare appropriate career documentation and a mock interview. Develop a career portfolio and recognize the process of the job search as well as accepting and leaving a position.
Student has satisfied all of the following: [Student has completed all of the following course(s): BUSTECH 10106125 - Professional Development, BUSTECH 10106178 - Computer Keyboarding, MICROCOM 10103243 - Word Level 1] And Student has satisfied all of the following: [Student has completed or is in process of completing all of the following course(s): BUSTECH 10106200 - Records Management 1, MICROCOM 10103242 - Excel Level 1] And Student has satisfied all of the following: [Student has completed or is in process of completing any of the following course(s): BUSTECH 10106145 - Information Storage Management, BUSTECH 10106203 - Records Management 2]
Improve proper use of punctuation, number usage, capitalization, grammar, word choice and spelling to communicate effective writing and proofreading in a business environment. Refine proofreading, business writing and formatting skills (both print and electronic mediums) in industry-specific business documents.
Student has completed all of the following course(s): BUSTECH 10106104 - Business Proofreading & Editin, MICROCOM 10103243 - Word Level 1
Explore records management with further examination into records and information management applying ARMA rules to numeric, subject, and geographic filing methods manually and digitally.
Student has completed or is in process of completing all of the following course(s): BUSTECH 10106200 - Records Management 1
An exam that is scored by faculty or staff in NTC’s Testing Center.
A performance of your expertise that is evaluated by faculty.
A combination of both a test and a skill demonstration.
A collection and explanation of your past learning through work or life experience.
If you have questions about this program, please contact our Career Coaches at 715.803.1645.
If you have further questions regarding our Credit for Prior Learning options, please contact Student Records at studentrecords@ntc.edu or 715.803.1796.