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The Supply Chain Assistant Technical Diploma is a 34 Credit program. The following is a typical semester breakdown of the courses within the program.

INTRODUCTION TO BUSINESS (10102124)

3.00

Introduces learners to the evolution of business and entrepreneurship. Learners analyze global, ethical and legal environments of business, explore the human side of business and examine the functional approach to information technology, marketing, human resource management, operations management and finance.

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EXCEL LEVEL 1 (10103242)

1.00

Introduces learners to introductory topics using Microsoft Excel using real-world activities. Learner topics include entering, editing, and formatting entries; selecting cells and ranges, and creating and modifying basic formulas.

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Industry Credentials Accepted:
  • Microsoft Office Specialist - Office Excel 2016

FORECASTING AND SCHEDULING (10182111)

1.00

Identify the basic principles of forecasting as well as applying common forecasting techniques. Learners will define sales and operations planning, capacity planning, and appropriate scheduling practices to ensure effective resource utilization concepts within the 21st Century Supply Chain.

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OPERATIONS CONTROL (10182112)

1.00

Examines the operations function, operations and the associated supply chain strategy. In Operations Control learners will demonstrate effective planning to manage the flow of materials, labor and services through the operations process. Upon completion of Operations Control learners will have determined the importance to the firm of decisions made in the operations function and its associated supply chain. The need for strategy to guide all decision making is emphasized.

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SUPPLY CHAIN PROCESS MANAGEMENT (10182113)

1.00

Identify the key elements in Supply Chain Management and distinguish the key concepts that define effective Supply Chain Management in the 21st Century. Learners will define effective Supply Chain strategies and demonstrate how to integrate these strategies to organizational objectives. Learners will also identify and utilize continuous improvement strategies to improve existing Supply Chains.

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PROFESSIONAL NETWORKING & DEVELOPMENT IN SUPPLY CHAIN MANAGEMENT (10182114)

1.00

Investigate career options and learn related job skills, salaries, and employment trends in the supply chain management field. Students will practice job seeking skills as they research a particular job and company. Students will develop a cover letter, resume, and a follow-up letter. Common interviewing and communication skills required for the supply chain management professional will also be addressed.

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EVALUATING THE PURCHASING PROCESS (10182127)

1.00

Examines how purchasing fits into the overall structure of an organization and its importance in maintaining supply chain efficiency. Learners evaluate how the purchasing function focuses on driving value through continuous improvements as part of an organization’s strategic objectives. Various cost and price analysis tools will be examined. Learners identify techniques purchasing professionals utilize to effectively manage inventory, work with vendors and evaluate the quality of goods. Additionally, learners will develop a thorough understanding of the supplier/buyer relationship and the benefits of high-quality supplier management systems.

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PURCHASING PROCESS (10182128)

1.00

Examines the fundamental elements of purchasing. Learners examine how the purchasing function fits into the overall structure of an organization and its importance in maintaining efficiency and reducing costs. Emphasis is placed on current business trends and their impact on the purchasing profession. Fundamental concepts, methods, and techniques used to evaluate requirements for purchasing goods and services are discussed. Contractual law and ethical issues facing the procurement professional are determined.

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PRINCIPLES OF NEGOTIATIONS (10182129)

1.00

Develops the learner's understanding of the principles, strategies, and tactics of effective negotiation and professional relationship management. The learner will be able to identify and assess the variables in negotiations, develop sound negotiation planning techniques as well as an understanding of various strategies and tactics to resolve conflicts, contractual and interpersonal differences. Common practices and strategies to enhance the purchasing professionals’ skills in negotiating with vendors and other businesses to secure agreements for materials creating mutually beneficial supplier relationships.

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PROJECT MANAGEMENT LEADERSHIP PRINCIPLES (10182141)

3.00

Examines personal and professional leadership characteristics needed by learners involved in projects, either as the project lead or as a project team member. In Project Leadership Principles learners examine leading, managing, and controlling for success in project management. Learners identify how the organizational structure, organizational culture, project life cycle model, and roles of various players impact project success. Learners will examine how high-performance teams are organized and developed includes engaging stakeholders, managing communications, and running project meetings.

LEAN ORGANIZATIONS (10196114)

3.00

In Lean Organizations, learners apply the skills and tools necessary to enhance company performance and profitability by identifying and eliminating waste throughout all business processes. Lean is a work smarter, not harder, approach that allows an organization to produce more while utilizing fewer resources. Many traditional approaches to business processes require excessive inventory, repetitive tasks, wasted materials, scrap and rework and misappropriated human and other resources. Each learner will: identify and practice Lean Solutions by completing learning plans that cover Lean Operations, Value-stream Mapping, 8 Wastes, 5S Workplace Organization, Set-up Reduction, Cellular Flow Design, Lean Culture Development, Value Chain Management, Kanban Systems and Total Productive Maintenance.

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EXCEL LEVEL 2 (10103247)

1.00

Expands the basic Excel skills with advanced formatting features and utilization of functions. Formatting topics include: themes, cells styles, custom page setup and more. Function topics include: date, time, IF criteria, lookup functions, troubleshooting formulas and more.

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SUPPLY CHAIN MANAGEMENT PROJECT (10182118)

3.00

Define, measure, analyze, improve and control an existing Supply Chain utilizing knowledge of concepts acquired from courses throughout the Supply Chain Management program. The learner will be given the opportunity to analyze, modify and test changes to an existing supply chain using simulation software to determine best alternatives concerning the locations of distribution centers, modes of transportation, inventory and safety stocking levels. Learners will present to management of the Supply Chain organization various financial statements, Supply Chain performance metrics, scenarios and supporting data to demonstrate their knowledge in designing and implementing Supply Chain strategies.

TECHNOLOGY IN THE SUPPLY CHAIN (10182122)

1.00

Examines the technological advances which have improved efficiency, responsiveness and profitability in the Supply Chain. In today’s supply chain landscape, technology utilization is becoming a key component of an organization’s success, innovation and competitive edge. Learners will identify advances and innovation in Supply Chain technology, assess available technology, and demonstrate a plan to effectively utilize technology to enable and support effective Supply Chain operations.

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ENTERPRISE RESOURCE PLANNING SOFTWARE (10182123)

1.00

Examines how organizations utilize Enterprise Resource Planning (ERP) systems to improve processes and become more efficient, responsive and effective. Learners analyze how ERP systems use a single database to integrate business transactions and processes leading to benefits such as enhanced management reporting and improved decision-making. The course will examine the core business modules of common ERP systems (Supply Chain Management, Sales/Marketing, Finance, Human Resources). Learners will investigate and compare common ERP software solution platforms. In culmination learners will illustrate how ERP systems improve planning, execution, visibility and collaboration by integrating business functional areas through an enterprise-wide information system.

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BENEFITS & CHALLENGES OF AN ERP SYSTEM (10182124)

1.00

Examines how organizations utilize Enterprise Resource Planning (ERP) systems to improve processes and become more efficient, responsive and effective. Learners analyze how ERP systems use a single database to integrate business transactions and processes leading to benefits such as enhanced management reporting and improved decision-making. The course will examine the core business modules of common ERP systems (Supply Chain Management, Sales/Marketing, Finance, Human Resources). Learners will investigate and compare common ERP software solution platforms. In culmination learners will illustrate how ERP systems improve planning, execution, visibility and collaboration by integrating business functional areas through an enterprise-wide information system.

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FOUNDATIONS OF INVENTORY (10182125)

1.00

Learners will gain an operational knowledge of the principles of inventory management, which involves planning and controlling the flow of materials and information to effectively manage an organization's material resources, minimize costs, and provide high levels of customer service. The course provides practical exercises in effective inventory techniques and concepts culminating in creating an inventory control plan for an organization. The inventory control plan will include a flowchart of product and information through an organization from forecast to distribution and establish inventory policies to source, control and transfer materials.

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MANAGING INVENTORY LEVELS (10182126)

1.00

Inventory is expensive and difficult to manage, and yet is an essential requirement for providing great service to customers. Managing Inventory Levels provides the tools to retain enough inventory to assure high levels of customer service, while avoiding excessive inventory levels that can create losses. Managing Inventory Levels prepares learners in the fundamentals of inventory management within an organization’s overall supply chain. The course addresses the key elements of inventory control and management including: inventory cost components, types uses and motives of inventory, planning inventory levels, maintaining inventory accuracy, financial inventory accounting methods, inventory performance metrics and business intelligence inventory analysis.

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INTRODUCTION TO SERVICE OPERATIONS (10182130)

1.00

Examines strategies for achieving operational competitiveness in service businesses in a global service economy. Learners will be introduced to strategic and tactical aspects of managing the operations, marketing, and human resources functions to control resources and deliver services to customers. The major service sectors such as health care, insurance, education, technical support services, banking and financial services, transportation, restaurants and hotels are examined. Learners will explore challenges faced by service operations managers, customer expectations and perceptions.

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SERVICE DELIVERY SYSTEMS (10182131)

1.00

Examines the design and management of service experiences and systems to manage employees and customers to consistently deliver outstanding quality and profitable services. Learners examine topics including: service facility design, layout, and location. Service quality, managing queues, managing capacity and demand, managing the service experience, designing the servicescape, and managing the service supply chain, , through information technology. Service system delivery through the service design toolset, including human-centered approaches such as blueprinting, customer journeys, process improvement and the hear-create-deliver methodology are emphasized.

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THE ROLE OF LOGISTICS (10182135)

1.00

Examines the Logistics Management function of supply chain management that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customers’ requirements. Learners will examine practical management perspective of the following areas of Logistics: order management, distribution, transportation, international logistics, inventory control, facility location, sustainable logistics practices, key performance indicators and supply chain finance.

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TRANSPORTATION MANAGEMENT (10182136)

1.00

Examines the principles, practices policies, trends, and current issues within air, maritime, or ground transportation and its role in the Supply Chain. Emphasis on the physical transportation systems involved in the United States as well as on global distribution systems. Topics include carrier responsibilities and services, freight classifications, carrier costs, rates, public policy and regulations.

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WAREHOUSING (10182137)

1.00

Examines warehouse operations fundamentals to gain an understanding of the physical, technological, process, and safety considerations of warehouse/distribution operations. Learners examine and demonstrate a design plan that incorporates: effective and efficient facility configuration, storage and handling techniques, operating activities, metrics, customer service considerations, human and capital asset requirements and the role of distribution operations in different industries.

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GLOBAL SUPPLY CHAIN MANAGEMENT (10182138)

1.00

Examines the factors that impact the design and management of global supply chains. Learners will examine financial, logistical, cultural, political, and supply risk factors impacting the efficient and effective flow of commerce between countries and regions of the world. Factors that firms take into account when considering whether to procure domestically or globally, including outsourcing and in-sourcing decisions, are analyzed. Strategic decisions involving which production facilities to own and where to locate the facilities are also discussed.

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GLOBAL SOURCING (10182139)

1.00

Examines the process of identifying, qualifying and negotiating the procurement of goods and services from global sources of supply. Learners will examine the combination of cultural, political, legal, ethical and financial factors encountered when sourcing globally. Strategic sourcing enhances efficiency and value, ultimately impacting the profitability of any organization. Learners will examine the benefits and challenges of global sourcing and learn how to develop and implement a global sourcing strategy in a dynamic world economy.

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GLOBAL LOGISTICS (10182140)

1.00

Develops an in-depth understanding of factors that affect global transportation of both imports and exports. Learners analyze and select the proper mode of transportation consistent with the goods being transported. Learners identify effective procedures, examine the flow of documents, product classifications and transportation pricing. They gain an understanding of Incoterms, methods of payment, how to select and manage freight forwarders, carriers, and customs brokers. Focuses on examining global transportation risks and identifying sustainability initiatives allowing organization to move their products affordably, securely and within budget.

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Test-Out Option Term Definitions

Test

An exam that is scored by faculty or staff in NTC’s Testing Center.

Skill Demonstration

A performance of your expertise that is evaluated by faculty.

Combination: Test & Skill Demonstration

A combination of both a test and a skill demonstration.

Portfolio

A collection and explanation of your past learning through work or life experience.

Have Questions?

If you have further questions regarding our Credit for Prior Learning options, please contact Student Records at studentrecords@ntc.edu or 715.803.1023.