Develop troubleshooting skills for various computer related issues, including Hardware, Software/Operating Systems, Networking, Security and Mobile/Portable devices. Learners will use textual and online resources, while using AI resources responsibly. Learners will professionally document IT issues and solutions. Learners will build and publish an online knowledge base, which includes their troubleshooting procedures.
Student has completed all of the following course(s): MICROAPP 10154208 - IT Essentials