Market Research 10104175

Examines the strategic market research process and the steps necessary to complete a research plan.  The learner creates a complete marketing research project from start to finish, along with reporting the final results.  The learner will explore: market needs, researching secondary data, primary data collection and data analysis.

Marketing Services And Customer Experience 10104129

Explores best practices to strengthen relationships with customers, understand the importance of managing customer expectations, the financial impact of customer service on corporate performance, and how to satisfy the customer's needs and wants through interaction with the customer. The learner maps the customer journey and builds a customer service strategic plan for a business.

Integrated Marketing Communications 10104128

Explores the latest marketing communication practices, known as integrated marketing communications(IMC), including an overview of major media such as broadcast, print, direct, digital, public relations, and promotions. The learner will create an IMC project using the latest IMC concepts.

Introduction To Marketing Program 10104150

Explores the basic foundations of marketing, including the 4Ps of marketing, along with traditional and digital marketing tactics. The learner is introduced to and creates the marketing or digital marketing program exit assessment portfolio. The learner explores a historical timeline of marketing, is introduced to global marketing ethics, and examines contemporary marketing and digital marketing careers.

Managing Human Resources 10196193

Learners apply the skills and tools necessary to identify, acquire and effectively direct employee abilities to meet workforce and organizational challenges and goals. Each learner will: demonstrate the relevance of the supervisor's role in human resources management, explore the impacts of EEOC, write job descriptions, develop recruitment and selection strategies, conduct job interviews, carry out staff on-boarding and orientations, develop workplace policies and procedures, develop and implement training and development programs, execute performance appraisal and management, provide coaching and effectively utilize compensation and benefit strategies.

Collaborative Computing 10152371

Introduces collaborative computing solutions from the user, developer and administrator perspectives. Learners will create a needs assessment, develop a project plan and implement a collaboration solution. Additional topics include workflows, the telecommuting workplace, remote work environments and real-time accessibility.

Web Design 3 10152213

Introduces the web design cycle, applies responsive web design concepts and prepares learners for real world website design. Learners will use current responsive frameworks in the creation of a website. Additional topics include the Canvas tag and the management of web projects.

IT Career Skills 10152398

Surveys the skills required to succeed in the IT job market. Learners will write IT-targeted resumes/cover letters, complete IT job applications, perform IT job searches, participate in IT mock interviews, self-market using social media, create a portfolio and network with IT professionals. Additional topics include creating a targeted cover letter/resume and IT interview preparation.

Introduction To International Business 10102201

Introduces the learner to cultural, political, legal, and economic forces and basic concepts of trade, tariffs, exchange rates, capital markets.  Learners will develop the fundamentals for establishing international business enterprises, including trade and investment theory.  Learners examine effects of government intervention and aid and the role of social and economic aid organizations such as the UN, EU, IMF and World Bank.

Business Law 1 10102160

Develop an understanding of business organizations, contracts, and sales contracts by reviewing relevant court cases. Emphasizes the importance, meaning, and value of law in everyday lives. Special emphasis is placed on contemporary legal problems that challenge today's society.

Introduction To Business 10102124

Introduces learners to the evolution of business and entrepreneurship. Learners analyze global, ethical and legal environments of business, explore the human side of business and examine the functional approach to information technology, marketing, human resource management, operations management and finance.

Business Requirements And Analysis 1 10102325

Explores the application of business analysis foundational and key concepts. Learners will be able to demonstrate competence in the following business analysis knowledge areas: Business Analysis Planning and Monitoring, Elicitation and Collaboration, and Requirements Life Cycle Management.  Learners will complete tasks and apply approved business analyst techniques to demonstrate competence. Topics include: stakeholder engagement; business analysis governance; business analysis information management; business analysis performance improvements; prepare, conduct and confirm elicitation; communicate business analysis information; managing stakeholder collaboration; trace, maintain and prioritize requirements; and asses and approve requirements.

Keyboarding 2 10106129

Applies keyboarding techniques (proper finger usage and body position) through hands-on touch typing on a QWERTY keyboard (alphabet, number and symbol keys). Learners are expected to enter this course with a minimum of 27 wpm. Learners will develop an increased rate of touch-typing at a minimum of 40 words per minute (wpm) and 26 npm (numbers) by the end of the course.

Principles of Customer Service 10106171

Microsoft Outlook 10106118

Introduces the learner to managing and creating professional business email communication, contacts/groups, appointments, and meeting scheduling within Microsoft Outlook. Learners will further examine and manage the Microsoft Outlook environment for productivity.

Accounting Capstone 10101126

Introduces the learner to industry certifications that will enhance employability. Learners will be given the opportunity to review for and earn the Certified Bookkeeper Designation. This certification provides verification that a bookkeeper has the proven skills and knowledge needed to perform key accounting functions, including basic payroll, through the adjusted trial balance. Learners will continue to build their employment readiness through soft skill development.

Quickbooks 2 10101181

Expands on the learners ability to manage a company chart of accounts, record purchases and process sales in QuickBooks Online. Learners will manage customer, vendor and employee records. Learners will expand upon their base knowledge of QuickBooks Online by performing investing, financing, payroll, budgeting and banking activities. The learner will enter adjusting entries, produce financial statements and other month-end reports. Through a full month simulation, the learner will check for reporting accuracy and correct common mistakes to ensure accurate financial reporting.

Trends And Topics In Recreation 10109107

Examine the hottest and most important recreation trends and topics. Learners will explore cutting-edge theories and practices and have an opportunity to explore trends in which they have a particular interest.

Tourism Planning And Marketing 10109122

Examines destination marketing organizations, tourist attractions and travel businesses. The learner will explore tourism sales, travel trends and destination types

Recreation Programming 10109103

Gain practical knowledge and experience on the essential elements and design concepts of program planning. Emphasis is placed on student involvement in planning and directing programs for diverse populations in a variety of physical settings.

Facilities Management 10109129

Analyzes the many aspects of managing facilities in a hospitality environment.  Learners will explore hotel room maintenance, design and new construction, safety and security inspections, electrical and HVAC issues, waste management and more.  Successful learners will acquire basic facilities assessment skills.

Hospitality Law And Risk Management 10109127

Investigates legalities involved in management of contacts, property, employees and guests in the hospitality industry.  Learners will assess their legal rights and responsibilities with hospitality aspects such as guests’ property, beverage service, travel, and safety and security issues.  A successful learner will be able to protect company interests and assets in basic legal contexts.

Culinary Fundamentals 10109128

Breaks down the key health, safety and business components of food service. Learners will apply health and safety standards to fictional and real-life situations. Learners will explore various kitchen equipment and learn to analyze and plan for related health and safety concerns. Quality of service and product, preparation techniques and standards will be demonstrated.

Introductory Hospitality Internship 10109124

Demonstrates hospitality in action with an educational framework for both the learner (intern) and employer. The learner will begin to understand and apply the hospitality management processes and operations at their chosen internship.

Inclusive Recreation 10109106

Introduces the concept of inclusion and an understanding of needs and program adaptations relative to recreational pursuits. Topics covered include history, philosophy, purpose, programming, as well as characteristics and needs of individuals with disabilities.

Recreation Financial Management 10109104

Explores the financial methods and techniques utilized in the recreation industry. Emphasis on sources and methods of financing, forecasting cost and income, budgeting, pricing, grant seeking, sponsorship, fundraising and fiscal management.

Risk Management In Recreation 10109102

Identifies and addresses tort law, negligence, standard of care, and risk mitigation in recreation. Prepares learners to manage legal risks associated with recreational experiences and venues.

Sports And Recreation Career Preparation & Capstone 10109111

Examine specific career options in the sports and recreation career field that are available to them upon graduation. Through the development of a portfolio, resume, and other artifacts, learners will prepare for their career in sports and recreation.

Leading Change And Diversity 10196169

In Leading Change and Diversity, learners apply the skills and tools necessary to implement and maintain a diverse work environment which understands and values the change process. Each learner will: demonstrate change management strategies, assess the current extent of diversity in the workplace, evaluate the effect of perceptions, attitudes, biases, prejudice, stereotypes and organizational culture on diversity, recognize barriers and take corrective measures, implement diversity management strategies and measure and celebrate success.

Cryptography 10151107

Examines both the practical and conceptual skills that build the foundation for understanding Cryptography technologies including: use of Cryptography technology, symmetric and asymmetric cryptography, hashing, and digital signatures. Learner will gain familiarity with the Cryptography technologies as related to Authentication, Integrity, Confidentiality and Non-Repudiation.

Organizational Behavior And Development 10196168

Apply the skills and tools necessary to effectively deal with organizational behavior and change. Each learner will: demonstrate the application of the impacts of globalization on an organization, deal with organizational culture, prepare for change and future challenges affecting organizations, assist in organizational decision making, planning, mission, vision and goal development, conduct performance management and understand the role of organizational structure.

Firewall 10151106

Examines both the practical and conceptual skills that build the foundation for understanding Firewall technologies including: most common firewall types, use of host-based software firewall technology and network hardware firewall technology. Learner will gain familiarity with firewall technologies as related to software and hardware layered approach as well as firewall rules, understanding network protocols related to firewall technology, and vendor/firewall selection.

Managing Safety & Risk In Business 10196136

In Managing Safety & Risk in Business, learners apply the skills and tools necessary to provide a safe and secure work environment. Each learner will: demonstrate the application of safety awareness, understand federal, state and local compliance, conduct incident investigation and documentation, practice effective human relations techniques, conduct safety orientations, inspections and risk analysis, guard against issues of workplace violence, identify and assist employees with substance abuse issues, identify and correct workplace health hazards, practice first aid, CPR, fire and electrical safety, practice emergency preparedness procedures, act as a liaison with external agencies and design safe facilities.

Lean Organizations 10196114

In Lean Organizations, learners apply the skills and tools necessary to enhance company performance and profitability by identifying and eliminating waste throughout all business processes. Lean is a work smarter, not harder, approach that allows an organization to produce more while utilizing fewer resources. Many traditional approaches to business processes require excessive inventory, repetitive tasks, wasted materials, scrap and rework and misappropriated human and other resources. Each learner will: identify and practice Lean Solutions by completing learning plans that cover Lean Operations, Value-stream Mapping, 8 Wastes, 5S Workplace Organization, Set-up Reduction, Cellular Flow Design, Lean Culture Development, Value Chain Management, Kanban Systems and Total Productive Maintenance.

Monitoring And Logging 10151109

Examines the monitoring and logging concepts for the security of IT systems andnetworks. Learners examine security log management challenges, components,guidelines, and operations. Learners examine security audit policy and critical logreview concepts.

Meeting Facilitation 10116100

Examines characteristics of effective meetings and meeting preparation management by exploring planning fundamentals, comparing technology and distance meeting considerations, and evaluating best practices. In addition to designing a mock meeting and modeling appropriate meeting facilitation strategies, learners will have the opportunity to add LinkedIn Learning certificates to their portfolio.

Paralegal Internship 10110142

Experiential learning in the context of a law firm, corporation, non-profit or governmental agency. Learners develop skills and abilities to work in the industry, apply the law and legal procedures, conduct legal research, write letters and memorandums, draft documents, contact clients or individuals, and maintain confidentiality and professional ethics.

Paralegal Intro/Legal Ethics 10110101

Explains the basics of the law, the paralegal profession, career opportunities, and ethical concerns as they relate to paralegals. Learners examine the individual legal topics and practice areas they will study throughout the program, preparing them for success in the Paralegal Program.

Linux Server 1 10150122

Examines important concepts of network and systems administration using the Linux operating system. Coverage will include the use of command-line and graphical interfaces, user administration, file systems, file sharing, printing, security, web services and networking.

Troubleshooting 10154151

Develop hardware and software troubleshooting skills by solving computer-related problems. Learner will use textual and online resources, document successful solutions and add them to a personal knowledge base.

Windows Server 1 10150121

Provides the student with a thorough grounding in Windows® Server®. Once the student completes the competencies for this class, they will be able to install, configure and administer a Microsoft® Windows® Server operating system. This course will place the student on the correct track in becoming a Microsoft Certified Solutions Associate (MCSA).

Foundations Of Technical Support 10154104

Introduces learners to the field of user support professionals. Learning will focus on providing quality customer support, problem solving while exploring software quality assurance, information technology project development methodologies and strategies for keeping current in an ever changing field

Service Skills 10154111

Applies the elements of high customer satisfaction in a real life setting. Learners analyze the "soft skills" and self-management skills needed in a computer support setting. Learners will learn to provide effective customer service and support in a technical environment.

Total Rewards 10116101

Examines what Total Rewards means to an organization and to its employees. Compare tangible and intangible benefits – which includes compensation, benefits, work-life balance practices, and performance and talent management. Learners will explore balancing offering an attractive total rewards package for employees, while being strategic for the organization.

Talent Acquisition 10116102

Analyzes Talent Acquisition by exploring components of effective staffing, including employment brand, employment law, researching labor markets and understanding technology used in the recruitment process. Then, learners will work through the selection process starting with examining placement, selection predictors and the legality around selection tests, the use of background tests and medical examinations before finishing with the final job offer. Learners will have the opportunity to work through case studies to help build working knowledge and confidence in effective staffing and selection.

Employment Law 10116103

Examines the key employment laws and regulations that are important to an organization and to its employees. By the end this course, learners will be able to identify key U.S. laws in compensation, benefits, employee relations, employment opportunity, and job safety and health.

Human Resource Analytics 10116105

Examines HR analytics from forming a hypothesis through analyzing data, to communicating and evaluating findings. Learners will practice utilizing analytics to make data-informed decisions about organizational interventions.

Introduction to Human Resource Management 10116107

Introduces students to the field of human resource management and explores its role in supporting employees and business success. Students will engage with real-world HR scenarios, discover career paths, and gain foundational knowledge in HR functions. Designed to excite and inspire, this course provides a preview of what students will explore in depth throughout the Human Resource Management program.

Employee Relations 10116104

Examines the role HR plays in responding to employees’ need for safe, secure, rewarding workplace. Learners will evaluate risk management and worker protection strategies, identify employee rights and responsibilities and analyze labor relations through a series of situational and reflective assessments.

Human Resource Capstone 10116106

Provides students with the opportunity to synthesize and apply knowledge gained throughout the Human Resources program. Students develop an integrated HR strategy and demonstrate competency across workforce planning, talent development, total rewards, employment law, and employee relations. Through a final project and reflective work, students evaluate the effectiveness of HR strategies and prepare for transition into the workforce.

Social Media Analytics And Seo 10104204

Explores the financial impacts, consumer behaviors and trends as a result of digital marketing efforts in order to increase profits and make informed, strategic business decisions. The learner will explore the most effective strategies for evaluating captured data that determines consumer insights. The learner defines and answer the key questions that influence online corporate campaigns, their impact on return on investment and other business decisions. The learner examines social media and digital marketing analytics tools and discovers how to monitor feeds to find out what consumers or influencers are saying about your brand. The course analyzes todays most popular and industry used technologies. 

Social Media Campaigns 1 10104125

Explores the history and development of social media sites, along with emerging social media trends.  The learner sets up and measures the elements of a social media campaign.  The learner explores best practices for content creation, building a shoppable site, advertising, consumer engagement, and increased follower trust throughout a variety of relevant social media sites for business.

Social Media Campaigns 2 10104202

Develops content to maximize the social media impact by learning how to consistently post content that attracts a growing following of consumers. The learner defines a targeted audience, incorporates tactics to engage an existing audience, develops a strategy to increase followers and creates a social media marketing plan.

Marketing Presentations 10104184

Explores listening and speaking skills to enhance and improve business communication.  Learners create and deliver a business meeting with complete agenda and meeting notes.  The learner prepares outlines to deliver short presentations about best speaking tips, a product demonstration, and a final marketing presentation that incorporates presentation aids and technologies.

Retailing And Merchandising Principles 10104208

Explores the retail environment and the increased demand for skills and education in employees. To succeed in retailing, current and future retailers must be able to adapt to a constantly changing environment. Consumers are expecting full service and the consumer "experience" -not mere product purchase transactions. In this course, we will explore the foundation and basic functions of retailing to assist you in becoming a more knowledgeable and effective member of a retail operation. This course provides the opportunity for you to develop the skills, processes and practical experiences to manage, plan, buy, price and merchandise products within a retail business.

Customer Relationship Management (CRM) 10104207

Explores Customer Relationship Management (CRM) as a strategic business practice that recognizes customers as the core of the business.  The learner examines the benefits of a CRM strategy in B2B and B2C settings and develops a strategic CRM business plan.

Mobile Marketing 10104203

Explore the pros and cons of the iPhone, Android, iPad, Kindle, Nook and other mobile devices, platforms and apps and learn the best practices for marketing each to consumers. The learner will review mobile analytics and market considerations for developing an app. The course presents strategies to effectively integrate mobile advertising, promotional strategies for driving traffic and sales based on business goals. The learner will understand how marketing an app and creating an ad fits into a mobile marketing campaign and ways to analyze results for optimal ROI.

Entrepreneurship Start-Up Operations And Growth 10145131

Builds upon the knowledge and skills learned in the previous courses. Students will learn about the day-to-day operations of a business, managing finances, developing customer service policies, building strategic partnerships, and expanding the customer base. Students will also learn about digital marketing, developing a product roadmap, managing employees, and planning for an exit strategy. By the end of the course, students will have the knowledge and skills to build a sustainable and scalable business.

Legal Aspects Of Business Organizations 10110107

Outlines the primary forms of business organizations, including sole proprietorship, partnerships, corporations and limited liability companies. Learners create a simulated company, determining the correct legal entity and drafting the necessary documentation to file with local, state or federal entities.

Civil Litigation 2 / Torts 10110103

Explores Wisconsin civil litigation in the context of tort law, including introducing the substantive laws of negligence, intentional torts, personal injury, and product liability. Learners develop legal arguments in a civil litigation dispute.

Civil Litigation 1 10110102

Identifies the steps in the litigation process. Summarizes the basic documents required in litigation. Learners develop legal arguments and differentiate between legal remedies available to resolve disputes. Learners draft complaints, answers and related legal documents.

Office Level 3 10103245

Expands learner’s proficiency using advanced functions and features of Microsoft Word, Microsoft Excel and Microsoft PowerPoint. Basic Microsoft Outlook functions and features will also be introduced. Learners will further develop advanced skills with hands-on, project-based activities leading up to the Microsoft Office Specialist (MOS) Associate Certification exams as capstones in the course. This will provide learners not only with college course credit but also globally industry recognized credentials and digital badging for the Microsoft Office Specialist Associate Level Certifications.

Word Level 2 10103246

Examines the intermediate level Microsoft Word skills which build upon the basic Microsoft Word concepts. Learners will demonstrate their ability to perform a number of hands-on, project based Word intermediate level activities including but not limited to creating and managing multipage documents, formatting text, paragraphs and sections, creating tables and lists, mail merge, creating a newsletter, sharing documents, and inserting/formatting objects.

Powerpoint Level 2 10103248

Examines the intermediate level Microsoft PowerPoint skills which build upon the basic Microsoft PowerPoint concepts. Learners will demonstrate their ability to perform a number of hands-on, project based PowerPoint intermediate level activities including but not limited to customizing slide masters/presentations, project collaboration, adding animation, formatting tables/charts, adding media and enhancing SmartArt.

Excel Level 2 10103247

Examines the intermediate level Microsoft Excel skills which build upon the basic Microsoft Excel concepts. Learners will demonstrate their ability to perform a number of hands-on, project based Excel intermediate level activities including but not limited to working with multiple worksheets and workbooks, creating, sorting and querying a table, importing data, working with SmartArt, images and screenshots, and financial functions.

Global Supply Chain Management 10182147

Examines the factors that impact the design and management of global supply chains. Learners will examine financial, logistical, cultural, political, and supply risk factors impacting the efficient and effective flow of commerce between countries and regions of the world. Factors that firms take into account when considering whether to procure domestically or globally, including outsourcing and in-sourcing decisions, are analyzed. Strategic decisions involving which production facilities to own and where to locate the facilities are also discussed.

Logistics And Distribution Management 10182145

Examines the logistics, transportation and distribution functions of supply chain management. These functions plan, implement, and control the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customers’ requirements. Learners will examine practical management perspective in the following areas: order management, distribution, transportation, international logistics, inventory control, warehousing facility location, sustainable logistics practices, key performance indicators and supply chain finance.

Demand And Inventory Management 10182144

Gain an operational knowledge of the principles of demand planning and inventory management. The planning side of operations is examined including master scheduling, requirements planning, capacity management, shop floor control and forecasting. Inventory management involves controlling the flow of materials and information to effectively manage an organization's material resources, minimize costs, and provide high levels of customer service. The course provides practical exercises in effective inventory techniques and concepts culminating in creating an inventory control plan for an organization.

Fundamentals Of Supply Chain Management 10182142

Introduces the key concepts of supply chain management. Effective Supply Chain Management has become an important component in an organizations ability to stay competitive. Learners examine planning and demand management, supplier management, operations management, customer relationship management, and logistics management. Learners explore the integration and best practices that occur in these supply chain operational areas to deliver a product or service to the customer.

Quality & Performance Excellence 10196192

Learners will apply the skills and tools necessary to implement performance excellence and maintain a continuous improvement environment. Each learner will: demonstrate the application of a quality philosophy, identify all stakeholder relationships, meet or exceed customer expectations, develop a systems-focused approach, use appropriate models and quality tools, manage a quality improvement project and measure effectiveness of continuous improvement activities.

Introduction To IT Technical Support 10154207

Introduces learners to the field of IT technical support. Learners will further explore degree and career paths and assess their preparedness for success in the highly technical field of IT Technical Support.

Supporting Emerging Technologies 10154165

Investigates new and future hardware and software advancements and trends. Learners research, explore and evaluate new and emerging technologies for implementation and support. Topics may include new releases of operating systems, updated and new computer hardware and technology devices

Talent Development 10196199

Apply the tools and skills necessary to implement the training cycle of assessment needed to develop human resources in organizations. In Training and Talent Development, learners will analyze organizational training needs, examine training task, develop training objectives, organize training content, determine appropriate training methods, select training recourses, complete a training plan, deliver training and assess the training process

Security Policy 10151112

Examine a thorough grounding in information security policies used to design structure in the workplace. Develop policy that explains the will of the organization’s management in controlling the behavior of its employees with regard to the appropriate and secure use of its information and information resources. Policy is designed to create a productive and effective work environment, free from unnecessary distractions and inappropriate actions.

Management Principles 10196191

Gain knowledge and develop the expertise necessary to apply the tools needed to perform essential supervisory and managerial functions. Learners will develop the ability to provide timely and constructive feedback, evaluate and improve performance, conduct performance appraisals, conduct employee mentoring, provide workforce training and coaching, communicate effectively and create a motivating environment. Each learner will: demonstrate the application of important management and supervisory roles including planning, organizing, staffing, leading, controlling, analysis, delegation, problem-solving, decision-making, team development, leadership, motivation, training and staff development.

Leading Strategically 10196190

Learners apply the skills and tools necessary to fulfill a leadership role in the workplace. Each learner will: evaluate leadership skills, demonstrate leadership effectiveness, meet organizational requirements, carry out individual and group motivation strategies, implement mission, vision and goal setting, display ethical behavior, establish a personal leadership style, practice situational leadership, understand the impacts of power, facilitating employee development, coaching, managing change and effective conflict resolution.

Team Building And Problem Solving 10196189

Apply the skills and tools necessary to facilitate team development and effectiveness, solve complex problems, pinpoint the root cause of conflict, and resolve issues between team members. Each learner will demonstrate the application of the benefits and challenges of teamwork, perform the necessary roles in a team, facilitate the stages of team development, conduct conflict resolution, evaluate potential causes of a problem, develop multiple approaches to problem solving and decision making, exhibit the ability to build consensus and commitment, utilize a systematic approach to defining and solving problems and implement various methods for evaluating results based on established criteria and metrics.

Security Capstone 10151115

Examines both the practical and conceptual skills that build the foundation for understanding cyber security investigation and analysis including; vulnerability exploits, malware analysis; and hardening of systems to protect against exploitation. Learners will investigate a compromised system and learn to analysis systems to find malicious indicators. By the end of this course, the learner will be able to detect the key areas where an exploitation may reside and use various Windows built-in tools as well as 3rd party tools to detect malicious activity.

Project Management 10196188

In Project Management, learners apply the skills and tools necessary to design, implement and evaluate formal projects. Each learner will: understand the importance and value of managing projects, assume the role of a project manager, develop a project proposal, use relevant project management software, work with project teams, establish the proper sequence of tasks, chart progress, respond to variation and changes, develop a budget, direct resources and manage a project through its life cycle.

Business Continuity 10151110

Introduces learners to the proper execution of Business Continuity Planning and Disaster Recovery. It is the payoff for cost-effective buying of spare machines and servers, performing backups and bringing them off-site, assigning responsibility, performing drills, educating employees and being vigilant. Upon completion of this material, the learner will be able to: list the elements of Business Continuity (BC), identify who should be included in the BC team, describe the methodology used to construct the Business Continuity Policy and Plan.

Project Management Leadership Principles 10182141

Examines personal and professional leadership characteristics needed by learners involved in projects, either as the project lead or as a project team member. In Project Leadership Principles learners examine leading, managing, and controlling for success in project management. Learners identify how the organizational structure, organizational culture, project life cycle model, and roles of various players impact project success. Learners will examine how high-performance teams are organized and developed includes engaging stakeholders, managing communications, and running project meetings.

Management Union Relations 10504188

Analyze the dynamics of the staff-supervisor relationship within a unionized organization. Learners will examine methods of improving organizational communication, performance and sustainability in a union environment.

Public Safety Communication 10504187

Apply communication techniques and present a professional image. Learners will have the opportunity to engage in self-assessment of communication competence and learn strategies for enhancing their abilities. Problems in the context of professional communication will be identified and theory based solutions generated.

Speech 10801198

Explores the fundamentals of effective oral presentation to small and large groups. Topic selection, audience analysis, methods of organization, research, supporting evidence, delivery techniques, active listening, and other essential elements of speaking successfully, form the basis of the course. Includes informative, persuasive, and occasion speech presentations. Audience requirements to be determined by individual colleges.

English Composition 1 10801136

Learners develop and apply skills in all aspects of the writing process. Through a variety of learning activities and written documents, learners employ rhetorical strategies, plan, organize and revise content, apply critical reading strategies, locate and evaluate information, integrate and document sources, and apply standardized English language conventions.Keywords:English Comp, Comp 1, E Com, English 1, English

Introduction To Human Services 10520101

Examine the evolution of the human services field. Distinguish the various types of human service agencies and occupations available in the field. Demonstrate the qualities of the field professionals. Assess boundaries and ethical issues commonly found in the human services professions. Apply reflective practitioner methods.

Foundations Of Case Management 10550202

Introduction to case management techniques and processes. Incorporates intake assessment techniques, service planning techniques, referral processes, coordination of care, and discharge processes determined by a multidisciplinary team approach. Includes client self-determination and autonomy. Incorporates clinical documentation requirements and processes.

Group Facilitation 10550204

An introduction to theory and practice of group dynamics and processes. Includes ethical considerations, effective group leadership, and stages of group development. Also includes demonstration of group facilitation skills, clinical documentation, co-facilitation strategies, reflective practitioner techniques, and group formation.

Intro To Interviewing & Counseling Skills 10550206

Analyze foundational skills in the counseling relationship. Analyze the stages of the helping processes and the roles professionals play in the processes. Analyze the importance of establishing therapeutic relationships. Apply basic counseling techniques. Apply interviewing and counseling skills through mock counseling sessions and personal experience reflections. Examine issues of boundaries and ethics.

Business Analytics 10102204

Examines basic foundations of business analytics. Learners will analyze data sets and uncover important information. Learners will determine relationships among variables, examine probability distributions; apply confidence interval estimation; perform hypothesis testing and regression analysis.

IT Hardware Fundamentals 10154100

Introduces learner to terms, concepts and functions of personal computers. Demonstrate knowledge of proper function and use of computer internal and external components, system configuration, data backup and peripherals. Helps learner prepare for CompTIA's A+ Certification exams.

Cisco 2 - Network Communications 2 10150186

Examines switching, routing, and wireless essentials including the architecture, components, and operations of routers and switches in small networks. Learners analyze wireless local area networks (WLAN) and security concepts. Learners apply configuration and troubleshooting techniques on routers and switches for advanced functionality using security best practices. Learners resolve common issues with protocols in both IPv4 and IPv6 networks.

IT Software Fundamentals 10154102

Learn advanced PC operating system structure, features and use. Explore in depth hard drive management, file sharing and command line. Helps learner prepare for CompTIA's A+ Certification exams.

Intermediate Algebra W/Apps 10804118

This course offers algebra content with applications and an introduction to functions and complex numbers. Content builds upon the arithmetic of real numbers by using variable equations to solve problems. Topics include graphing and finding algebraic solutions for linear equations and inequalities, quadratic, exponential, polynomial, radical, and rational equations.

Math With Business Applications 10804123

This course integrates algebraic concepts, proportions, percents, simple interest, compound interest, annuities, and basic statistics with business/consumer scenarios. It also applies math concepts to the purchasing/buying and selling processes.

Think Critically & Creatively 10809103

Provides instruction about critical and creative thinking that is in high demand in all occupations. Models, theories, and processes provide the foundation for learning logical thinking strategies. Students will apply a systematic approach to problem solving by analyzing the problem, assessing possible solutions, and making effective decisions. In addition, students will generate ideas and analyze complex issues. This course assists students with developing a critical thinking mindset which is essential at every level of personal and professional life.Keywords:TCC, Think critically, Logic, Thinking creatively and critically

College Algebra W/Apps 10804195

This course covers skills needed for success in Calculus and many application areas at the baccalaureate level. Topics include the real and complex number systems, polynomials, exponents, radicals, solving equations and inequalities, relations and functions, systems of equations and inequalities, graphing, and conic sections.

Introductory Statistics 10804189

Students taking Introductory Statistics display data with graphs, describe distributions with numbers, perform correlation and regression analyses and design experiments. They use probability and distributions to make predictions, estimate parameters and test hypotheses. They draw inferences about relationships including ANOVA. Keywords: Stats, Intro to Stats, Data

Math & Logic 10804133

Students will apply problem solving techniques from discrete mathematics. Topics include symbolic logic, sets, algebra and base number systems.

Psychology Of Human Relations 10809199

Explores the relationship between the general principles of psychology and our everyday lives. Students are given the opportunity to achieve a deepened sense of awareness of themselves and others. This understanding enables students to improve their relationships with others at work, in the family and in society. Keywords: Psych, Relationships, Human Relations, Hr psych